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We are a professional, community-based children’s contact service providing a safe and supportive space for families to maintain relationships, whether privately arranged or ordered by the Family Court. We facilitate supervised time and supervised changeovers in a structured, child-focused setting, with no wait times.
Beyond contact services, we also offer ongoing family support to help families navigate change and build healthier relationships over time through our Family Centre. Our focus is on making every interaction count, ensuring smoother transitions, safer visits and maintaining stronger connections. We ensure each period of supervised time is managed with care.

We provide safe, neutral, and child-focused supervised contact services to support positive and meaningful connections between children and family members. Our trained supervisors ensure interactions occur in a calm, structured environment, prioritising the wellbeing and emotional safety of everyone involved, while also ensuring compliance with Family Court orders and agreed arrangements.

Our supervised changeover service provides a stress-free and secure way for children to transition between caregivers. By managing handovers in a neutral setting, we help reduce conflict, protect children from exposure to tension, and support smoother, more positive transitions during supervised time.

Through our Family Centre, we offer ongoing support services to help individuals and families navigate complex emotional and relational challenges. Our approach is compassionate and confidential, tailored to each client, whether they are spending supervised time or engaging in supervised changeover. We provide a supportive space to build coping strategies, resilience, and long-term wellbeing.
Wherever you’re located, you can feel confident in our care at our supervised contact centre. We provide safe, professionally delivered services across our service areas, ensuring that safety, respect, and child wellbeing matter during supervised time and supervised changeover, especially when navigating family court.
If your area is not listed, please contact our us - we may still be able to support your family facilitating supervised time or assist with arrangements for a supervised changeover.
Please reach us at info@reachfamilyservices.com.au if you cannot find an answer to your question.
There isn't one. We understand the need for support when it matters most. Reach Family Services offers prompt intake and no waiting periods. Once both parties have contacted us, we work quickly to facilitate supervised time.
Yes, we offer transportation services for clients. Contact us for more information.
Yes. Children’s wellbeing and safety are our highest priority. All facilitators at Reach Family Services are appropriately qualified professionals who undergo thorough background checks and work within a child-focused framework.